The curl pattern of the hair product you received may appear a little more defined than those showcased.

Please do remember to co-wash the virgin hair with shampoo, condition or your preferred washing product before your first install to reduce tangling. add leave-in conditioner to keep hair moisturized and soft. 

If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair

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Please keep the hair EXACTLY THE WAY IT CAME***

This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, coloured, or bleached. The ties have NOT been cut. We cannot conduct a return or exchanges on hair that has been altered in any form.

No exceptions. 

view our return policy